Refund Policy

14-day refund

You can get a full refund within 14 days of your purchase if you've opened two chapters or fewer of the guide. The Start here page, the Basics explainers, the glossary and any free chapter don't count toward the two. A chapter counts as opened once you load it while signed in, and we check this on our side when you ask.

For the bundle, the whole bundle can be refunded if you've opened two chapters or fewer in each of its guides.

Purchases before October 17, 2026

Guides bought before October 17, 2026 keep the 14-day, no-questions-asked refund they were sold with.

Your rights under the law

This policy doesn't limit any right to cancel a purchase or get a refund that the law where you live gives you.

How to request a refund

Email us at alex@theaibridges.com from the email address you used to purchase, within 14 days of your purchase. Let us know which guide(s) you bought (or include your receipt). You don't need to give a reason.

How refunds are processed

Once approved, we issue refunds to your original payment method. It typically takes 5–10 business days for the funds to appear, depending on your bank or card issuer. We'll email you to confirm once your refund has been processed.

Access after a refund

Because our products are digital, your access to the refunded guide(s) is removed once the refund is issued.

Discounted purchases

Purchases made with a promotional code or at a discounted price are eligible for a refund of the amount actually paid.

Coaching and consulting

Personalized coaching and business consulting are arranged separately and are not covered by this 14-day guide refund policy. Terms for those engagements are agreed at the time of booking.

Questions

If you have any questions about this policy, email alex@theaibridges.com.